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Field Operations Engineer

About PB RoboTech

PB RoboTech is a robotics and automation service company that supports global warehouse and factory operators in deploying, commissioning, and maintaining robotic and intralogistics systems.
 Our field engineers play a key role in turning design into reality — ensuring AMRs, conveyors, and robotic systems are installed, calibrated, and optimized to perform reliably in real-world operations.


The Role

As a Field Operations Engineer, you will be part of PB’s on-site delivery team responsible for the installation, testing, and maintenance of automation hardware systems across the Americas.
 You will work closely with project managers, control engineers, and customer operation teams to bring automation systems online safely, efficiently, and on schedule.


This position is ideal for engineers who enjoy hands-on work, solving mechanical and electrical challenges, and seeing robotic systems come to life on the warehouse floor.


Responsibilities

  • Participate in hardware installation of AMRs, conveyors, sensors, charging stations, and control panels.
  • Conduct mechanical assembly, wiring, and alignment per technical drawings and safety standards.
  • Perform power-up, calibration, and communication checks for devices before go-live.
  • Support hardware acceptance tests (FAT/SAT) and record system performance and stability.
  • Diagnose and resolve mechanical, electrical, or network faults during setup and operation.
  • Carry out preventive maintenance and assist in hardware upgrades when needed.
  • Document installation progress, test reports, and issue logs clearly.
  • Communicate with project and customer teams to align timelines and safety procedures.
  • Provide basic operation and maintenance training to customer technicians.
  • Travel frequently to customer sites across North and South America (more than 50% travel required).


Requirements

  • Strong hands-on skills in mechanical assembly, wiring, and troubleshooting.
  • Ability to coordinate on-site implementation with client operations and contractor teams.
  • Familiar with power tools, cabling, and field measurement instruments.
  • Good communication skills in English and Chinese (Mandarin); Spanish is a plus.
  • Proficient with Microsoft Office and collaboration tools.
  • Fast learner with a proactive, problem-solving mindset.
  • Willing to travel more than 50% (typical Monday–Friday schedule).


Preferred

  • Bachelor’s degree or technical diploma in Mechanical / Electrical / Mechatronics Engineering, or 3–5 years of relevant field experience.
  • Experience in warehouse automation, robotics, or 3PL logistics operations.
  • Basic understanding of electrical circuits, PLC I/O, and industrial sensors.
  • Prior on-site leadership experience managing installation technicians or contractors.
  • Mandarin proficiency for communication with overseas engineering teams.


Why PB RoboTech

  • Hands-on exposure to leading robotics and automation technologies.
  • Dynamic, multicultural projects across the Americas.
  • Career path toward lead engineer or field service manager roles.
  • Continuous technical training, certification, and mentoring opportunities.


We also welcome current students and recent graduates to apply for our internship and trainee programs.


 Send your resume to taipeng.su@pbrobotech.com with the subject line “Field Operations Engineer – Americas”



Apply Now
Partner AMR Vendors
We bridge global robotics innovations with local warehouse success. PB Robotech delivers hands-on automation-driven integration, system delivery, and after-sales excellence — ensuring every project runs reliably and efficiently.
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Customers We have Worked with
Matthew's positive attitude and ability to work well with others have made him a valuable part of our onsite team.
Mark Clark, Facility Director, CStoreMaster
PB Robotech is a dependable partner in the Americas, delivering fast, professional, and reliable support for our Geekplus projects.
Fei Yu, Procuring Manager, Geekplus Americas
Chris delivered outstanding support at the UPS facility in Haslet, TX. He consistently went above and beyond—working long hours, diagnosing complex AGV issues, and ensuring repairs were completed. His strong communication and hands-on expertise made him a trusted partner onsite and helped keep operations moving. Chris reflects a high level of professionalism and technical capability.
Mitchel Flynn, Senior Software Engineer, Fortna
Working with PB was an excellent experience for Life is Good. The team arrived ready to tackle our Out of Service robots and I feel much more confident tackling some of our repairs in-house thanks to the time and expertise provided!
Brian Irizarry, Operation Manager, Life Is Good
Not only did PB quickly fix all of our hardware issues, the team also took the time to go above and beyond their scope of work to help our team improve how we used these assets. Their willingness to help provide additional guidance on areas that our team did not know about, helped to dramatically improve our operations.
Eric Wang, COO, SPFM LP & Real Value Rx
Our experience with PB was extremely helpful and insightful, especially with the AMRs and our related systems. PB team's guidance greatly improved our understanding, and even after the formal engagement ended, PB continued to provide support when needed. We truly appreciated PB's dedication and expertise throughout the process.
Zane Dodman, Equipment Engineer, Midwest Express Inc.
The PB team was extremely thorough in explaining the work they were performing and was always available to discuss any issues they identified. Additionally, PB provided detailed daily recap emails outlining completed work, which set them apart from other technicians we have worked with. PB earns an A+ rating from our team.
Stephen Waldrip, Site Director, Happy Returns a UPS Company

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