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Services Details

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Services
Design
& Consulting
Project Execution Training & Enablement Lifetime Services Talent Acquisition & Customer Resources PB WMS
Back to Our Services Design & Consulting Project Execution Training & Enablement Lifetime Services Talent Acquisition & Customer Resources PB WMS
Design & Consulting
Vendor-neutral design and integration expertise to power your smart warehouse.
PB RoboTech provides independent, data-driven consulting and system design for warehouse and factory automation. We help clients define the optimal AMR and system architecture, balance technology selection, and translate operational goals into scalable, measurable solutions.
What we deliver
  • Process simulation / capacity & bottleneck analysis
  • ROI & feasibility assessment
  • Engineering and system blueprint
  • Multi-vendor integration and implementation roadmap
Why PB
  • Independent advisor — no OEM bias
  • Proven AMR, conveyor, and robotics expertise
  • Implementation-ready design documents
  • Scalable architecture compatible with multiple systems
Software
WMS / WES / WCS / ERP / BI
Devices
AMR / Conveyor / Sorter / Robotic Arm / PLC
Standards
REST / FTP / Modbus / TCP
Project Execution
From design to reality — disciplined deployment that delivers results.
PB RoboTech transforms system designs into operational reality through precise on-site execution and structured commissioning. Our engineers manage the full deployment cycle — from hardware installation and software configuration to integration testing, go-live validation, and hypercare stabilization — ensuring every system launches reliably and performs at scale.
Commissioning Checklist
  • Equipment acceptance: safety / electrical / mechanical / sensor verification
  • Interface debugging: PLC / AMR / WCS / WES / WMS communication
  • Functional testing: inbound / picking / sorting / outbound / moving / exceptional handling
  • Performance validation: throughput volume testing & regression testing
  • Disaster Recovery: Simulated failure scenarios to ensure fast recovery and system resilience
  • Reliable start-up performance, accelerated time-to-value, and confidence across every deployment phase.
AMR Zoning &Layout
Hardware Installation
Software Integration
Go-Live & Hypercare
System & PLC Commissioning
Test cases/reports & performance baselines
Operation manual & checklist
Emergency plan&spare parts list
Training & Enablement
Operations & Systems Training that builds autonomy and excellence.
PB RoboTech equips your team with the knowledge and practical skills to operate, maintain, and optimize automation systems with confidence. Our structured programs combine classroom theory, hands-on workshops, and bilingual materials if needed — ensuring your engineers can manage daily operations, perform preventive maintenance, and execute configuration updates independently.
Programs Include
System Operation Training — Hands-on sessions covering user interfaces, task management, and troubleshooting.

Preventive Maintenance — Routine inspection, safety checks, robot and instrument servicing, and spare-parts handling.

Knowledge Transfer — Guidance for internal engineers on configuration management, system tuning, and continuous improvement.
Ops 101 — On-site Operations
  • SOP / Exception Handling / Safety Points
  • Rhythm management and shift capacity
Sys 201 · System Functions
  • WCS / WES / WMS Tasks and Strategies
  • Parameter configuration and optimization
Maint 301 — Maintenance & PM
  • Inspection / Vulnerable Parts / Logs
  • Common fault diagnosis
Data 401 — Data & Continuous Improvement
  • KPI design (throughput / utilization / quality)
  • Root cause analysis and optimization
Certification & Materials
Graduation assessment and job certification
Lecture notes / manuals / instructional videos
Remote + on-site hybrid training sessions
Retraining and onboarding support for new employees
English / Chinese / Spanish multilingual instruction
PB LifeTime Services
Automation doesn’t end at go-live — it’s an ongoing journey of optimization, maintenance, and improvement.

PB RoboTech’s commitment extends beyond deployment. Our bilingual technical team provides continuous lifecycle support to ensure your automation systems run reliably — every shift, every day. From proactive maintenance to 24/7 remote monitoring and on-site response, we help clients maximize uptime, extend system lifespan, and maintain predictable performance.

01
24/7 Technical & Remote Support
Real-time bilingual assistance whenever you need it. We monitor system health, perform remote diagnostics and recovery, and coordinate OEM communication to minimize downtime.
02
Preventive Maintenance & On-Site Service
Routine inspections, component checks, and performance evaluations keep systems operating at peak condition and extend service life.
03
Resident Engineers Program
On a contracted basis, PB can augment or replace your in-house technicians with resident maintenance professionals — managing troubleshooting, calibration, and daily preventive maintenance on-site.
04
Spare Parts Planning & Local Inventory
Each project includes a recommended spare parts list (RSPL). PB helps clients maintain local inventory and coordinate with OEMs to ensure timely replacements and minimize disruption.
05
Continuous System Enhancement
We support software upgrades, hardware retrofits, and capacity expansion to ensure your automation system remains scalable, resilient, and future-ready.
SLA & KPI
From design to delivery, from operation to optimization — PB RoboTech stays with you every step of the way.
Response Time
L1 ≤ 15 minutes
Arrival Time
≤ 24 hours (per service contract)
First Response Resolution Rate
≥ 80%
Preventive Maintenance
Quarterly / Semi-Annual schedule
Planned Availability Rate
≥ 99.9%
Knowledge Base Updates
Monthly / Quarterly
Talent Acquisition &
Customer Resources

Building the people, capability, and connections behind sustainable growth.

With deep roots in the robotics and intralogistics industry, PB RoboTech supports global automation companies in building high-performing teams and establishing localized operations across the Americas.
We understand that successful expansion goes beyond technology — it requires the right talent, cultural alignment, and operational readiness. PB’s ecosystem bridges those gaps by combining recruitment, capability building, and market enablement into one integrated solution.
Our Expertise
Talent Recruitment
We connect overseas automation and robotics vendors with local engineers, technicians, and field operators. Through our industry network and bilingual recruiters, PB identifies candidates who not only meet technical criteria but also align with your company’s culture, work ethic, and long-term vision.
Capability Development
We advise partners on organization design, job role definition, and performance management frameworks. From creating clear accountability structures to defining KPIs and competency models, PB helps you build a scalable foundation for operational excellence.
Workforce Upskilling
Our tailored training programs blend technical instruction, hands-on workshops, and leadership development. We help engineering teams accelerate onboarding, master automation technologies, and adopt best practices for system delivery, maintenance, and customer support.
Market Enablement
PB serves as a bridge for overseas vendors entering the Americas. We help overcome barriers of language, culture, compliance, and customer access — providing guidance on business localization, customer communication, and service infrastructure setup.
We don’t just deliver systems
we help build the people, capability, and infrastructure behind sustainable success. By empowering your local teams and ecosystem, PB ensures your brand grows with consistency, credibility, and confidence.
Intelligent Warehouse
Management System
PB WMS is a modern, configurable WMS designed for automated warehouses, production environments, and high-volume distribution operations, it integrates seamlessly with existing ERP and WCS systems to create a unified digital and automation workfow.
Key Capabilities
End-to-End Workflow
Receiving, QC, put-away, storage, picking, replenishment, outbound, returns FIFO, batch/lot, and serial number management
Supports mixed totes, split cases, and repacking
Flexible Picking & Replenishment
Wave picking, batch picking, order consolidation
Auto-generated production replenishment tasks
ERP & WCS Integration
ERP: inbound notifications, material requests, outbound results, inventory sync
WCS: storage/retrieval tasks, move commands, status & exception feedback
Compatible with ASRS, conveyors, cranes, AMRs, AGVs
Modern Architecture
Cloud/on-prem deployment, web UI + handheld PDA
Rule engine & reporting dashboards
Industry Coverage
Manufacturing, automated warehouses, grocery/retail DCs, C-stores, pharma, multi-client 3PL
Iry the live environment at our cloud-hosted instance: PB WMS Live Demo
And access the handheld interface here: PB WMS PDA Demo
FAQ
  • Do you bind to a specific device brand?

    No. PB Robotech is hardware-agnostic. We support a wide range of automation brands including AMRs, conveyors, sorters, shuttles, ASRS, film wrapping machine, pallet stacker and vision systems. Our integration framework connects seamlessly with different WMS, WCS, PLC, and robot vendors.
  • How long is the typical online cycle?

    Most projects go live within 1–12 weeks, depending on scope and product lines. Small single-site deployments may take only 1–4 weeks, while multi-vendor automation or multi-facility rollouts may require several months. Our standardized delivery methodology ensures fast, predictable go-live timelines.
  • Which regions are supported?

    PB Robotech provides engineering, installation, and after-sales service across: North America (United States, Canada, Mexico) South America (Chile, Brazil, Colombia, etc.) APAC & China (remote support) We maintain bilingual (EN/ES/CN) engineering teams in the Americas to support local operations.
  • What maintenance and SLA are provided?

    We offer flexible maintenance options including: - 24/7 remote support - On-site preventive maintenance - Spare-parts programs - SLA packages with guaranteed response & resolution times - Resident engineer / technician support for high-volume or mission-critical warehouses Support levels can be customized based on operational needs.
Ready to accelerate your automation?
Tell us your goals and challenges, and PB will develop a feasible roadmap for you.

If you are interested in our solutions or services, please leave your contact information below and we will reach out to you within one business day.